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Agent

BECOME AN AGENT NOW

pdfIG Agent Benefit Brochure 553 KB
pdfWhite Label One Sheet 395 KB

An Agent is a non-employee Ironton Global sales agent that sells the Ironton Global value proposition to business and enterprise customers, quotes the services and collects the signed quote for submission to Ironton Global. An agent, in contrast to a referral agent, is also responsible for collecting from the customer all of the associated and required documentation for provisioning the services, and submitting the entire order to the Ironton Global Channel Manager.

The Agent works with the Channel Manager, who will make certain that the agent understands the Ironton Global services value proposition. This can include communications with the Agent and potential customers through conference calls, in-person meetings or webinars, as needed. The Channel Manager will help resolve any service issues that arise, and assist with the development of the business relationship. The Channel Manager will be responsible for submission of all Agent orders to an Ironton Global Customer Service Manager.

An Ironton Global Customer Service Manager (CSM) will work with the Agent to review orders for accuracy. The CSM will also work with the Agent to collect all of the paperwork required to provision services, and will schedule all service delivery and service turn-up with the Agent. After installation is complete, Ironton Global will verify with the Agent that there has been a successful service deployment. The Agent is responsible for ensuring that a service deployment survey is completed and returned to the CSM. Upon receipt of the completed survey, Ironton Global will send the customer a $5 Starbucks gift card as a token of our thanks.

Ironton Global partners benefit through:

  • Established 107 year old company focused on the channel

  • Superb agent programs – well written – well administered

  • Generous commissions

  • Dedicated channel manager & Reseller portal

  • Free sales and tech tools

  • Spiffs and bonuses every step of the way

  • Free technical and sales training

  • Protected territories if you become an E-Rate Reseller
  • Free tech support for you and your client
  • Implementations services included
  • Pre-Configured phones shipped directly to you or your client
  • Use your existing broadband or have one dedicated (your choice)
  • Allows you to make nearly any change for your client
  • Huge choice of phones available (Yealink, Grandstream or ours)
  • 24x7 Tech Support
  • Bi-Lingual Support
  • Choice of SIP trunk (month to month or term) – unlimited National or International
  • Choice of Plans
  • SIP Trunks extensively tested with all major IP PBX brands
  • Line number portability from nearly anywhere in the U.S. and Canada
  • Toll Free Numbers available from nearly anywhere in the U.S. and Canada

To learn more about our partner AGENT programs and Commissions, Request a Quote and select "Partner Programs" or call 1-855-226-0530 extension 1 and ask to speak to our Director of Channel Sales.

 

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FOR OVER 107 YEARS

Ironton Telephone Company has been providing state of the art technology to its users. At Ironton Global, we take that rich history and enable it with cloud services ranging from best of breed Cloud IP Telephony, to High Definition SIP Trunks, Business High Definition conferencing, Efaxing and much more.

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